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What's New? - Workshops, Grant $, Speaking Events, Press Releases ... 

News to Use . . .

    - "NEW PROGRAMS" - 

                         - "Customer Service for the Healthcare Environment"

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Soon to be Announced!

Specialized Industry-Focused "Customer Service" Programs -

     Elder Care Facilities - Nursing Homes & Assisted Living 

     Financial Institutions - Banks, Credit Unions, Insurance  


HPT introduces 2 certificate series... 

         * 18 hour - Leadership Development Certificate

         * 18 hour  - Dynamic Customer Service Certificate

Both can be fully customized & delivered on-site! Save 30% for deliveries by June 30, 2010!

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                                                      13th Year Celebration 
                                                Hebert Performance Training 

                                                A "free" 1.5 hour workshop!

                "14 Stellar Steps for Building A Customer-Focused Organization" 
                                           April 16 (10:00 am) - Syracuse, NY
                                           March 22 (11:00 am) - Albany, NY
 
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Assessment, Instruments and Tools            

2010 Public Workshops (see schedule)
  

"NEW" - "Why Employees Don't Do What They're Supposed To Do" 
                                             April 13 - Syracuse, NY

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Can you answer "yes" to any of these questions? (click here)   

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Upcoming Speaking Engagements (click here)

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Attendee: "Joan is enthusiastic, knowledgeable, flexible, sensitive - she is excellent!" "Joan is a natural and has a great understanding of the subject. Joan is personable, energetic, and humorous!"

      

 


Celebrating 13 years of serving clients nationwide!

Hebert Performance Training
jhebert3@twcny.rr.com
(315) 303-4750 or (888) 282-7291
Woman-Owned Business Enterprise
Copyright 2010


 

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