Can I only request training in the topic areas listed? Absolutely not. These are programs that I consider my core programs, meaning they are developed and available for delivery on short notice. I normally customize and develop programs to meet the specific needs of each client. I also custom develop programs in other topic areas as requested. Back to top
	What can I do if I only have 2 or 3 hour time slots available in which to have training delivered? No problem. It doesn't matter the length of a program, or how many deliveries of each program are needed, since a variety of session lengths can be scheduled around your business needs. I am available to train 24 hours a day, during the business day, evenings, nights, and weekends. Back to top
	I am on a tight budget, yet desperately need some help, how can you help us? I can work within a budget by offering several different approaches to solving your need for training. Proposals usually include several options, creating a tiered approach to delivery. The program may be condensed, spread out over several months, or perhaps a longer or off-hours delivery day is feasible. Back to top
	What if we like one of your programs, yet have our own trainers, can you teach us your course to deliver internally? Yes and no, it depends on the program. I have extended a license to companies for use of an HPT program, after receiving a train-the-trainer program, paying licensing fees, and the associated expenses. Back to top
	I am looking for a speaker for a conference I am coordinating, what might you have to offer? I present at conferences, business meetings, staff development for non-profits and educational institutions, community groups, etc. throughout the year. I would be glad to discuss your specific needs for a keynote speaker, or workshop presenter, with a variety of topics available. Some of my most popular topics are customer service (frontline, as well as managing and building a more customer-focused organization), managing and supervising, and understanding ourselves and other. Back to top
	How can I get started? Call (315) 303-4750 or (888) 282-7291, or complete the "Contact Us" page on this site to arrange a free initial consultation! Back to top